Privacy

Effective from 1 December 2015

1 We respect your privacy

1.1. BEAN BAGS R US PTY. LTD. ATF UNIVERSAL IMPORTS TRUST (ABN 58 990 571 912) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors.  We adhere to the Australian Privacy Principles (“APPs”) established by the Privacy Act 1988 (Cth) (together, the “Privacy Act”). This policy sets out how we collect and treat your personal information.

1.2. "Personal information" is information we hold which is identifiable as being about you.

 

2. About this Privacy Policy

The purpose of this Privacy Policy is to tell you how we manage your personal information. This includes:

  • the kinds of personal information that we collect and hold about you;
  • how we collect your personal information;
  • how we hold your personal information;
  • the purposes for collecting, holding, using and disclosing your personal information;
  • how you may access your personal information held by us and correct that information where it is incorrect;
  • how you may make a complaint about the way we collect, hold, use or disclose personal information, and how we will deal with Privacy related complaints;
  • whether we will (or are likely to) disclose your personal information to overseas recipients and the countries where such recipients may be located.

You may interact with us anonymously or by using a pseudonym if the interaction is general in nature. However, if the interaction is specific to an account or relates to your personal information we will need to identify you before we can engage in further discussions and correspondence.

This Policy will be kept up to date and published on our Australian website.

 

3 Collection of personal information

3.1. BEAN BAGS R US PTY. LTD. ATF UNIVERSAL IMPORTS TRUST will, from time to time, receive and store personal information you enter onto our website, provide to us directly or give to us in other forms.

3.2.  We collect information from our customers, prospective customers, prospective employees, contractors, suppliers, brokers, introducers, merchants, agents, service providers and the people who represent the businesses we deal with.

3.3. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

3.4. Additionally, we may also collect any other information you provide while interacting with us.

 

4 How we collect your personal information

4.1. BEAN BAGS R US PTY. LTD. ATF UNIVERSAL IMPORTS TRUST collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

4.2. In order to satisfy our legal obligations, we may need to retain your information after a transaction or a relationship has ended. However, we will not retain your identifiable personal information longer than is reasonably necessary and permitted under Australian law.

 

5 Use of your personal information

5.1. BEAN BAGS R US PTY. LTD. ATF UNIVERSAL IMPORTS TRUST may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you via direct marketing. We may use your personal information to improve our products and services and better understand your needs.

5.2. If you do not want your personal information to be used for direct marketing purposes please contact us so that we can action this request. This is referred to as "opting out" of direct marketing. You can "opt-out" of direct marketing by using the details in the 'Contact Us' section of our website.

5.3. BEAN BAGS R US PTY. LTD. ATF UNIVERSAL IMPORTS TRUST may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.

 

6 Disclosure of your personal information

6.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

6.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.  

6.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of The Bean Bag Company Pty Ltd T/As Bean Bags R Us, www.beanbagsrus.com.au, its customers or third parties.

6.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. 

6.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

6.6. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy.  Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

 

7 Security of your personal information

7.1. BEAN BAGS R US PTY. LTD. ATF UNIVERSAL IMPORTS TRUST is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

7.2. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us.  Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

 

8 Access to, and correction of your personal information

8.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act. A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at mrbean@beanbagsrus.com.au.

8.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

 

9 Complaints about privacy

9.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to PO BOX 417, SANCTUARY COVE 4212, Australia. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

9.2. Alternatively, you may refer the matter to the Office of the Australian Information Commissioner (the "OAIC"). The contact details for the OAIC are:

The Office of the Australian Information Commissioner
GPO Box 2999 
Canberra ACT 2601
Australia
Phone: 1300 363 992
Fax: 02 9284 9666
Website: www.oaic.gov.au

 

10 Changes to Privacy Policy

10.1.  Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

 

11 Website

11.1.  When you visit our website

When you come to our website (www.beanbagsrus.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

11.2.  Cookies

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.

11.3.  Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

11.4.  Third party sites

Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that BEAN BAGS R US PTY. LTD. ATF UNIVERSAL IMPORTS TRUST is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

This page was last updated on May 11, 2020