Effective from 1 December 2015
1 We respect your privacy
1.1. BEAN BAGS R US PTY. LTD. ATF UNIVERSAL IMPORTS TRUST (ABN 58 990 571 912) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles (“APPs”) established by the Privacy Act 1988 (Cth) (together, the “Privacy Act”). This policy sets out how we collect and treat your personal information.
1.2. "Personal information" is information we hold which is identifiable as being about you.
- the kinds of personal information that we collect and hold about you;
- how we collect your personal information;
- how we hold your personal information;
- the purposes for collecting, holding, using and disclosing your personal information;
- how you may access your personal information held by us and correct that information where it is incorrect;
- how you may make a complaint about the way we collect, hold, use or disclose personal information, and how we will deal with Privacy related complaints;
- whether we will (or are likely to) disclose your personal information to overseas recipients and the countries where such recipients may be located.
You may interact with us anonymously or by using a pseudonym if the interaction is general in nature. However, if the interaction is specific to an account or relates to your personal information we will need to identify you before we can engage in further discussions and correspondence.
This Policy will be kept up to date and published on our Australian website.
3 Collection of personal information
3.1. BEAN BAGS R US PTY. LTD. ATF UNIVERSAL IMPORTS TRUST will, from time to time, receive and store personal information you enter onto our website, provide to us directly or give to us in other forms.
3.2. We collect information from our customers, prospective customers, prospective employees, contractors, suppliers, brokers, introducers, merchants, agents, service providers and the people who represent the businesses we deal with.
3.3. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
3.4. Additionally, we may also collect any other information you provide while interacting with us.
4 How we collect your personal information
4.2. In order to satisfy our legal obligations, we may need to retain your information after a transaction or a relationship has ended. However, we will not retain your identifiable personal information longer than is reasonably necessary and permitted under Australian law.
5 Use of your personal information
5.1. BEAN BAGS R US PTY. LTD. ATF UNIVERSAL IMPORTS TRUST may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you via direct marketing. We may use your personal information to improve our products and services and better understand your needs.
5.2. If you do not want your personal information to be used for direct marketing purposes please contact us so that we can action this request. This is referred to as "opting out" of direct marketing. You can "opt-out" of direct marketing by using the details in the 'Contact Us' section of our website.
5.3. BEAN BAGS R US PTY. LTD. ATF UNIVERSAL IMPORTS TRUST may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.
6 Disclosure of your personal information
6.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
6.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
6.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of The Bean Bag Company Pty Ltd T/As Bean Bags R Us, www.beanbagsrus.com.au, its customers or third parties.
6.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
6.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
7 Security of your personal information
7.1. BEAN BAGS R US PTY. LTD. ATF UNIVERSAL IMPORTS TRUST is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
8 Access to, and correction of your personal information
8.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act. A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at email@example.com.
8.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
9 Complaints about privacy
9.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to PO BOX 417, SANCTUARY COVE 4212, Australia. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
9.2. Alternatively, you may refer the matter to the Office of the Australian Information Commissioner (the "OAIC"). The contact details for the OAIC are:
The Office of the Australian Information Commissioner
GPO Box 2999
Canberra ACT 2601
Phone: 1300 363 992
Fax: 02 9284 9666
11.1. When you visit our website
When you come to our website (www.beanbagsrus.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
11.4. Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that BEAN BAGS R US PTY. LTD. ATF UNIVERSAL IMPORTS TRUST is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
This page was last updated on January 25th, 2017